A matter of trust AAK Code of Conduct When it comes to meeting customers’ needs and expectations, 12 trust is just as important as products. AAK customers must be able to rely on AAK as a safe supplier, and particularly upon the company’s commitment to working in an ethically sound manner. The AAK Code of Conduct, which is understood, accepted and signed by all AAK staff, regulates interaction with both customers and suppliers. The Code is based on the same standards as the supplier codes that customers expect AAK to follow, encompassing ILO conventions, human rights, OECD guidelines and the UN Global Compact. The AAK Code of Conduct is AAK’s guarantee to customers that the company acts responsibly, right across the organization. Food safety Food safety is another area of customer concern. To satisfy the requirements of customers as well as national and international legislation, AAK’s production plants are certified in accordance with recognized standards, and subject to regular audit by third parties. AAK’s Quality Control functions ensure and document that each and every delivery lives up to specifications and all food safety requirements. The AAK Group vision is to be the customers’ first choice in value-adding vegetable oil solutions. To achieve this vision, it is important to show customers that AAK is a responsible, trustworthy supplier that would never compromise their brands. What does the partnership between Ferrero and AAK look like? AAK is one of Ferrero’s strategic and long-term suppliers. At Ferrero we have always preferred to establish long-term commercial relationship with suppliers of raw materials, based on dialogue and transparency. One of the mutual initiatives between Ferrero Group and AAK was to enter a long-term project partnership on sourcing sustainable and traceable shea in West Africa. What is the purpose of this project partnership? The purpose is to empower the women’s groups in West Africa by educating them to handle and treat the shea kernels in an optimal way from collection to storage. The purpose is also to improve the livelihood of the families in West Africa by generating more income from producing higher quality and through the direct trade of traceable shea kernels with the women’s groups. The objective of this long-term project partnership is to: 1. Increase the volume of traceable shea through direct trade with the women’s groups based on transparency and fair trade principles. 2. Improve health conditions and livelihood in selected villages in West Africa by supporting the NGO ProgettoMondo Mlal in educating the rural communities in recognizing malnutrition and promoting good cooking practices with locally available ingredients. Ferrero and AAK will in close collaboration follow the progress of this initiative and report accordingly. AAK is committed to endorse Ferrero in meeting the Ferrero Palm Oil Charter. What is the purpose of this? The purpose is to further strengthen the responsible sourcing of palm oil. The ten criteria within the Charter address crucial elements in responsible sourcing such as no deforestation and no exploitation, and Ferrero will, in close collaboration with our suppliers, commit to meet the targets. AAK is one of our key partners in supporting the implementation of the Ferrero Palm Oil Charter and the criteria within the Charter are very well aligned with AAK’s own policy on palm. In 2016 AAK participated in Ferrero’s suppliers’ CSR evaluation program. AAK obtained a score that was higher than 62/100, and for this reason AAK was awarded a gold recognition level. This excellent result includes AAK among the top 5 percent performers evaluated by EcoVadis. Third-party certification of AAK production plants 100 percent of AAK plants are certified to one or more internationally recognized food safety standards (FSSC 22000/ISO 22000/BRC) 92 percent of sites handling palm oil have RSPO Supply Chain Certification 69 percent of sites are members of Sedex and have passed the ethical audit SMETA 54 percent of sites are quality management certified according to ISO 9001 38 percent of sites are environmentally certified according to ISO 14001 In addition, various production plants are also certified according to other standards such as national energy standards, the KRAV organic standard, feed safety, health and safety, Halal and Kosher production. ” Long-term partnership based on dialogue and transparency
Hållbarhetsrapport 2015/2016
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