Over the years, AAK has established long-standing
relationships with customers built on mutual respect and
a detailed understanding of customer needs. Knowing
your customers means knowing your markets, and that
gives AAK a head start when responding to market
trends. From time to time, AAK has even set new trends
through the development of leading-edge solutions.
Oils and fats from AAK perform valuable functions in
customers’ products. They may ensure the right meltdown
property, carry flavor, supply essential fatty acids,
provide structure, and much more. In each case, AAK’s
understanding of customers’ requirements is crucial
when developing the right solution. In cooperation with
our customers’ key people, AAK’s experts test applications,
co-develop product and supply chain solutions
and explore new production methods.
Key achievements
Food safety certified
Percent of production sites
2014 2015 2016 2017 2018
RSPO supply chain certification
Percent of production sites processing palm oil
2014 2015 2016 2017 2018
100
80
60
40
20
0
100 100 100
90 92
100
80
60
40
20
0
100 100 100 100 100
Sedex* members and passed SMETA audit
Percent of production sites
2014 2015 2016 2017 2018
100
80
60
40
20
0
76
60
69 69
Our Customers achievements
AAK Code of Conduct for Agents and Distributors 82
After successfully implementing our Code of Conduct
with all employees, and our Supplier Code of Conduct
with our raw material suppliers, we began implementing
our Code of Conduct for Agents and Distributors in
2014. In 2018, we achieved 97 percent implementation
which is a 15 percentage points increase compared
to the year before. The implementation percentage for
2018 also includes agents and distributors related to our
joint venture in India.
E-learning courses
Our e-learning module on responsible shea was
launched during the fourth quarter of 2016 with the
ambition that all relevant employees should have
passed it at the end of 2018. By the end of 2018, 87
percent of relevant employees had passed the course.
We launched our e-learning module on sustainability
in AAK during the third quarter of 2017 with the ambition
that all relevant employees should have passed it by
December 31, 2018. By the end of the year, 83 percent
of the target group had passed the course.
We continuously update the target group for the
e-learning courses and add people throughout the year
to make sure all relevant employees are given access to
the training material.
17
Contributes to:
* Sedex is a global membership organization to manage
performance
around labor rights, health & safety, environment
and business ethics and SMETA is the corresponding audit.